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You are here: FAQ > Information on downloading a software product
Top Questions
1. What do I need to know before downloading a product?
2. How do I download a product?
3. What is the "Extended Download Service"?
4. The license key does not work. What can I do?
5. I finished downloading a product. Where can I find it?
6. Is the product installed while it is being downloaded?
7. I don't have a download link. Can I still download the product?
The license key does not work. What can I do?
Please ensure that you have the correct license key/activation code. Also note that license keys, activation codes, and passwords are case-sensitive. If you enter incorrect information, you may not be able to install or activate your product.
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