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Top Questions
1. How do I order online as a returning customer?
2. How can I order online as a new customer?
3. How can I order through your customer service?
How can I order through your customer service?
Please note that online orders are processed automatically and therefore more quickly than orders placed by fax, e-mail, or phone, because processing is not dependent on our customer service center's business hours.

If you would still prefer to place an order using one of these options, please include the following information:

  • The product name and, if known, the specific product ID
  • The quantity you wish to order
  • The name the product license will be issued to
  • Your billing address and your delivery address, if different
  • Your phone number and your fax number, if available
  • The e-mail address to which the order confirmation and invoice should be sent, and your e-mail delivery address, if different
  • Your selected payment type and currency

If you include all of the required information, your order can be processed immediately by our customer service team.

  • Customer Service USA
    (Language: English)

    Share-it - Digital River GmbH
    c/o Digital River, Inc.
    10380 Bren Road West
    Minnetonka, MN 55343, USA

    Phone: +1 952 646-5747 (for calls from outside the U.S.) or +1 800 903 4152 (for calls from inside the U.S.)
    Fax: +1 952 646-4552

  • Customer Service Europe
    (Languages: German/ English/ French/ Italian/ Spanish/ Portuguese)

    Share-it - Digital River GmbH
    c/o Digital River Ireland Ltd.
    Unit 153
    Shannon Free Zone West
    Shannon Co. Clare
    Ireland

    Phone: +49 221 31088-20
    Fax: +49 221 31088-29

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