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You are here: FAQ > When will I receive my product?
Top Questions
1. When will I receive my product to be delivered by e-mail?
2. When will I receive my product to be delivered by postal mail or parcel service?
3. When will I receive my Backup CD?
4. When will I receive my Backup CD?
When will I receive my product to be delivered by postal mail or parcel service?
Product delivery depends on the payment type you selected and on who is delivering your order:

You paid by credit/debit card, transferred your payment online during the order process, or used a purchase order:

  • If MyCommerce Share-It is responsible for delivery, we will immediately forward the delivery order to our fulfillment center. The fulfillment center prepares the shipment and sends it to you via postal mail or parcel service. Shipping can take approximately 10-15 business days within the EU, the U.S., and Canada, and approximately 15-25 business days to other countries/regions.
  • When we handle order processing for software publishers who deliver orders directly, we forward the delivery order to those publishers right away for immediate delivery.

If you have selected a different payment type, the delivery will be initiated as described above as soon as we receive your payment. You will receive an e-mail confirmation when your payment is received.

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