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Top Questions
1. "My Account" - What data can I find here?
2. User ID and password - How can I get my data?
3. I have several customer accounts - can I merge them?
4. Customer account, user ID, and password - What are these?
User ID and password - How can I get my data?
You can request your data at two locations:

Click the "Forgot password?" link on the "My Account" login page. Please enter the e-mail address you used with your order, and submit your request. A few moments later, you will receive your user ID to the e-mail address you entered and a unique link to our website where you can reset your password.

If you have the option of logging in as a returning customer in the order process, you can request your data by clicking the "Forgot password?" link. After that, follow the instructions above.

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