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You are here: FAQ > Data protection and data security
Top Questions
1. How secure is the order process?
2. Will my personal data be passed on to third parties?
3. Why do I have to enter an access code to request my login data?
4. I interrupted my online order - has my data been saved?
Will my personal data be passed on to third parties?
We will only forward your personal data to our subsidiaries and associated companies directly involved in order processing, and to your contractual partner, the vendor of the product.

These persons are legally and/or contractually obligated to use this data only for the purposes of examining and fulfilling contracts and providing technical support, if it is offered by the vendor. Use of the data beyond these parameters is not permitted.

We assure you that your personal data will not be passed on to third parties, sold, or rented, unless we have received your express authorization to do so or are legally obligated to forward such data.

Your payment information will be treated as strictly confidential and forwarded neither to third parties uninvolved in payment processing, nor to the vendor, unless we are legally obligated to do so.

Additional information is provided in our data protection statement available at

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