Customer Care Center 
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You are here: FAQ
Top Questions
1. Who should I contact with technical questions about a product?
2. "My Account" - What data can I find here?
3. User ID and password - How can I get my data?
4. When will I receive my product to be delivered by e-mail?
5. When will I receive my product to be delivered by postal mail or parcel service?
6. What exactly will I receive if the product is delivered by e-mail?
7. Who should I contact with questions about my order, payment, or delivery?
8. Can I use my free e-mail address?
9. Can I enter different addresses for billing and delivery?
10. How secure is the order process?
How can I request a written quote?

You know which product you need, but your company policy requires that you obtain a written quote before you can place your order. Please fill out the form below and we will e-mail you a PDF quote as soon as possible. This quote will be transformed into an order upon your notification, so please fill in your details carefully.
Note: Fields marked with an asterisk * are required fields.

Product information:
   
Product Name: *
Product ID:
Quantity: *
License to: * No licensing
Customer's name
Customer's company name
Any character string
 
   
Your payment options:
   
Billing currency: *
   
Your personal data:
   
Your region: *
Company:
VAT ID:
E-mail: *
Phone: *
Fax:
Salutation:
First Name: *
Last Name: *
Street Address: *
Additional Address Information:
ZIP / Postal Code:
City: *
Country: *
State / Province:
Comments:
Enter a different billing address or e-mail address in this field, if applicable.
   Yes, I would like a copy of my request.